Legal notice

Return and Refund Policy

We want you to be completely satisfied with your purchase. If you're not happy with your order, we offer a 30-day return policy.

Eligibility You have 30 days from the date of delivery to request a return. To be eligible, items must be unused, in their original packaging, and in the same condition as received.

Non-returnable items Due to health and safety regulations, electronic cigarettes, e-liquids, and related consumable products that have been opened or used cannot be returned.

How to request a return Contact us at [your email] to initiate a return. We'll provide instructions on how and where to send your item.

Refunds Once we receive and inspect your return, we'll notify you of the approval status. Approved refunds will be processed to your original payment method within 10 business days.

EU Consumer Rights As an EU customer, you have the right to withdraw from your purchase within 14 days without giving any reason, in accordance with the EU Consumer Rights Directive.